Shipping

Shipping Times

All orders over $50 ship for free to the United States. While most orders are shipped same day, official order processing times are  between 2-3 business days.

Please allow 3 - 5 business days for USPS to deliver once tracking shows they have received the package. Note: creation of a label & receipt of package are different and you will not see an estimated delivery date until the package is scanned in with the USPS - this is typically the next business day from the day the label is created. Business days do not include weekends or holidays. Processing begins the next business day after you have placed your order. 

All orders are shipped via the United States Postal Service at this time. 

Packaging

All shipping materials used are recyclable! We always urge our customers to recycle all packaging for the goodness of the environment. 

Failed Delivery / Returned Packages

In the case of a failed delivery due to invalid or incorrect addresses, we are more than happy to send out a replacement package for any returned shipments. The cost of the shipping is the responsibility of the customer. Please reach out to us via email (urbanbodyskin@gmail.com) and we will get an invoice sent to you for shipping only. 

Special Requests

If you have a special shipping request, need to change your shipping address (before shipment), or have a shipping issue, please contact us with your order number.

**Please note - we are not responsible for lost or stolen packages**